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Terms and Conditions ("T&Cs")

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    1.    Introduction

  •  These Terms & Conditions govern your use of HR Hive’s HR subscription services. By subscribing, you agree to comply with these terms.

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    2.    Subscription Model

  •  We offer tiered HR subscription plans, each with specific features and benefits. Details of each package are available on our website.

  • Subscription plans are subject to change.

  • Subscribers will be notified of any material changes to their plan. 

  • All subscriptions automatically renewed unless, unless cancelled with 30 days written notice.

  • Please note that any unused time or services do not carry over to future billing periods. Our plans operate on a “use it or lose it” basis, ensuring you maximise the value of your subscription each month. 

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    3.    Payments & Billing

  • Subscription fees are billed monthly in advance.

  • Payments are due on the 17th of each month.

  • Failure to pay within 10 days may result in service suspension until payment is received.

  • All subscribers must set up a direct debit, unless otherwise agreed in writing. 

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    4.    Service Limitations

  • Our services are primarily remote, with optional onsite visits available for an additional fee.

  • Some of our packages include limited Employee Relations (ER) support and do not cover Fair Work compliance.

  • Detailed service descriptions are provided on our website.

  • While our team is professionally trained in Human Resources, please note that we are not legally trained. Therefore, our services do not extend to legal advice or representation.

  • Clients seeking legal guidance on employment matters should consult with qualified legal professionals to ensure compliance with applicable laws and regulations.

  • Our recruitment support services encompass the following tasks:

    • Writing advertisement (excluding posting or promoting them)

    • Reviewing and shortlisting candidate resumes.

    • Coordinating and scheduling interviews between clients and candidates.

  • Please note that our recruitment support does not include executive search, headhunting, or other specialized recruitment services.

  • All consulting hours, including phone, email, and meetings, are typically conducted within standard operating hours of Monday to Friday, 9 AM to 5 PM Sydney time, unless otherwise agreed.

  • We reserve the right to alter, amend, or discontinue any of our services without prior notice.

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    5.    Additional Services 

  • Additional HR Services outside the subscription model may be available upon request for an additional fee. These services may include, but are not limited to: 

  • Custom HR Strategy development.

  • Bespoke training and program workshops.

  • One-off consulting or project-based HR Support.

  • In-depth compliance audits and reviews. 

  • Specialized recruitment services beyond the included scope 

  • Charges for additional services will be agreed upon in advance and billed separately.

  • Payment for these services will be specified in the corresponding agreement or invoice.  

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    6.    Dispute Resolution

  • Informal Resolution: Both parties agree to engage in good faith discussions to resolve any disputes within 10 business days. 

  • Further dispute resolution can be located within your Subscription Agreement. 

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    7.    Limitation of Liability

  • HR Hive holds public indemnity insurance to cover professional liability in the provision of HR consulting services. However, HR Hive is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • Our total liability is limited to the amount paid by the subscriber for the service in question.

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    8.    Website Use & Content

  • The content of this website is for general information only. It is subject to change without notice. 

  • HR Hive owns or licenses all intellectual property on this site, including logos, branding, tet, images, and downloadable content. You may not reproduce or use without permission. 

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offce. 

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    9. Privacy 

  • We take your privacy seriously. Our Privacy Policy eplains how we collect, use and protect your personal information. By using this site, you agree to our Privacy Policy. 

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   10. Links to Other Websites

  • This website may include links to other websites for your convenience or information. HR does not control these webites and is no responsible for their content or privacy practices. 

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   11. Disclaimer

  • While we aim to ensure the information on this website is accurate and up-to-date, we make no guarantees of completeness, accuracy, or suitability for your specific circumstances. 

  • USe of any information or materials from this site is at your own risk, and HR Hive will not be liable for any resulting loss or damage. 

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   12. Copyright

  • All content on this site is copyright HR Hive Pty Ltd unless otherwise started. No part of this site may be reproduced without prior permission. 

 

   13. Amendments

  • We reserve the right to amend these Terms & Conditions.

  • Subscribers will be notified of significant changes, and continued use of services constitutes acceptance of the new terms.

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    14.    Governing Laws

  • These terms are governed by the laws of New South Wales (NSW).

  • Any legal disputes will be resolved in the courts of NSW. 

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